Our goal is to ship within 24 hours of receiving your order. We ship UPS whenever possible, so please give us a street address or route and box number. We will also ship COD; however, orders shipped COD via UPS will need to be paid by check or money order only. UPS will no longer accept cash. Post office box addresses will be shipped USPS.
International orders can be shipped USPS. We charge actual shipping and insurance charges on international packages plus a $1.00 handling fee. If you would like to know shipping charges on your international order, Select your items on our website and use the shipping estimator or
e-mail us at email@example.com, and we will e-mail back the actual shipping charges.
If you have a problem with our merchandise or if a question should arise, please call a member of our staff at (713) 461-8632, or e-mail us at firstname.lastname@example.org, and we will be glad to help you. Returns and exchanges must be approved and returned to us within 10 days of delivery or items will be subject to a 15% restocking fee. No returns will be accepted after 30 days of purchase. A copy of the original invoice must accompany any return. We will not accept any COD return packages. Items must be returned by regular UPS or regular mail.